flat x,88/f
centre plaza
hong kong

　　2january2001

　　mr ho
(title)
abc ltd
harbour city
tsim shat sui
kowloon

　　dear mr ho

　　application for the position of customer service supervisor

　　your january4advertisement in the regarding the above position is of great interest to me.

　　i have more than nine years of experience in managerial and supervisory work, and have trained and supervised high-quality work groups. my present work also requires generating detailed reports for the management. i have been called upon to help design staff training programs for front-line workers.

　　i am very interested to continue my career in customer services because i enjoy solving problems and dealing with different kinds of people.

　　my resume is enclosed for your evaluation. i will call within a week to inquire about the possibility for setting up an interview. thank you for your time.

　　yours sincerely

　　steven cheung

　　enc.